Terms & Conditions

1. Services

Stanverse Technologies Private Limited owns and operates GigsXp, a gig platform that gives Users access to multiple paid earning opportunities — 1:1 audio/video calls, coaching, advisory sessions, and other on-demand gigs (“Gigs”) — letting them manage their profile, availability, earnings, and payouts, and connect with paying clients through GigsXp (“Services”).

The Service is regularly updated; we do not guarantee particular features will be available at any given time. GigsXp may contain commercial content, branded content, or promotional messaging.

2. Account

The Services are available to individuals who have attained the age of majority — 18 years and above in India. GigsXp does not permit accounts for, or Gig participation by, anyone below 18, given that payouts require KYC and a bank account/UPI ID in the account holder's own name. Only persons of legal age may register an Account and are responsible for its operation.

You confirm that your Registration Information is accurate, complete, current, and kept updated, and that your account is not a fake or impersonating profile.

You are responsible for the confidentiality and proper use of your Account credentials and all activity on your account, and must notify GigsXp promptly of any breach or unauthorized use. GigsXp is not liable for losses caused by unauthorized use of your account.

3. User Role, Independent Contractor Status & Eligibility

a. No employment relationship: Nothing in these Terms creates an employer-employee, partnership, joint venture, franchise, or agency relationship between you and GigsXp/Stanverse Technologies Private Limited. When you take on a Gig through GigsXp, you do so as an independent, self-employed service provider. GigsXp does not control the manner or means by which you deliver a Gig, beyond the platform policies and safety guidelines in these Terms.

b. No guaranteed earnings: GigsXp does not guarantee any minimum level of bookings, calls, or earnings. Earnings depend on demand, your ratings, availability, and platform matching logic.

c. Your own compliance: You are solely responsible for your own income tax filings, GST registration (if your turnover requires it), and any other statutory dues arising from your GigsXp earnings.

d. KYC required: You must complete identity and payout verification (KYC) before your first payout. GigsXp may suspend your account, or place a payout on hold, where fraud, policy violation, or an unresolved compliance/KYC issue is identified — consistent with GigsXp's fraud-detection systems.

4. Payments, Platform Fees & Payouts

Earnings: Amounts you earn from Gigs accrue to your in-app GigsXp wallet.

Platform fee: GigsXp deducts a platform commission of [confirm %] from Gig earnings before crediting your wallet.

Payout requests: You may request a payout to your linked bank account or UPI ID.

Tax withholding: GigsXp may withhold and report tax (TDS) on your payouts as required by applicable law before disbursement, and will provide you the relevant tax documentation (e.g., Form 16A/26AS reporting).

Optional paid tools: If GigsXp offers optional premium tools or add-ons for a fee, such purchases are processed through our payment partner and are governed by the pricing shown at the time of purchase.

Payment partner: Payouts and payments are routed through our third-party payment aggregator/gateway partner.

5. Payout Holds, Disputes & Account Cancellation

You may close your account at any time; you remain entitled to any earnings already accrued in your wallet, subject to standard KYC and payout processing above.

GigsXp may place a payout on hold, or withhold a portion of your wallet balance, where: (i) a fraud or chargeback investigation is in progress, (ii) a client dispute over a delivered Gig is unresolved, or (iii) your KYC information cannot be verified. Held amounts will be released or forfeited in accordance with the outcome of the relevant investigation.

For payout queries, contact contact@getstan.app.

6. Referral Program

Existing Users (“Referrers”) may share a unique referral link/code with prospective Users. A referral is successful when the referred User signs up using that link/code and completes their first paid Gig. Successful referrals earn the Referrer a reward credited to their GigsXp wallet.

GigsXp may modify or terminate the referral program, or any specific reward, at its sole discretion, and may deny or revoke a reward in cases of suspected fraud (including shared devices, payment methods, or credentials between the Referrer and the referred User).

7. License & Permitted Use

GigsXp grants you a limited, non-exclusive, personal, non-commercial, non-transferable, non-sublicensable, revocable license to access and use the GigsXp app/website strictly in accordance with these Terms. No ownership or intellectual property right in GigsXp's platform is transferred to you.

GigsXp moderates platform content and allows users to report unwanted or abusive content; we act to remove such content to keep the platform safe. You are responsible for exercising discretion while using the platform.

The Service is for your personal use as a GigsXp User; you may not share your account with others.

Content and features may be geo-restricted. You must not access GigsXp using VPNs, proxies, anonymizers, Tor, DNS/IP spoofing, GPS/location spoofing, emulators, or other means to conceal or misrepresent your actual location or circumvent territorial controls. We may detect and enforce territorial restrictions and suspend access where circumvention is suspected.

You are responsible for your own internet access charges.

8. Service Availability & Maintenance

GigsXp may temporarily suspend access for maintenance, security, legal, operational, or business-continuity reasons, with advance notice where practicable. We may modify, remove, or discontinue features at any time, acting reasonably.

GigsXp is not liable for non-availability caused by events beyond its reasonable control (force majeure), including acts of God, war, riots, strikes, epidemics/pandemics, governmental orders, or infrastructure failures.

Use of GigsXp implies consent to automatic downloads/installation of updates.

9. Content & Intellectual Property

GigsXp owns or validly licenses all intellectual property in the GigsXp app, website, and platform (excluding User-generated content — see below). No license is granted to you to exploit GigsXp's IP beyond the limited license in these Terms.

User content ownership: You retain ownership of any original content, likeness, or material you create and upload to GigsXp (e.g., profile media, promotional clips). By uploading it, you grant GigsXp a worldwide, non-exclusive, royalty-free license to host, display, and distribute that content solely to operate, promote, and improve the Services. This license ends when you delete the content or your account, except where content has already been shared with a client as part of a delivered Gig.

You must not remove, alter, or circumvent copyright/trademark notices, DRM, content-protection, geo-filtering, age-gating, or watermarks on GigsXp content. Except as expressly permitted, you must not copy, reproduce, distribute, modify, or create derivative works from GigsXp's platform or content.

10. User Conduct & Restrictions

You agree not to, except as explicitly authorized:

• Archive, reproduce, distribute, modify, or create derivative works from platform content;
• Circumvent or disable content protections, the UI, advertising features, copyright notices, or trademarks;
• Use bots, scripts, or automated systems that exceed normal human request rates (public search engines may crawl publicly accessible pages to build indices only, subject to revocation);
• Decompile, reverse-engineer, or disassemble GigsXp software;
• Insert code or otherwise manipulate the Service;
• Use data mining, scraping, or extraction tools;
• Transmit malicious code, viruses, or anything designed to disrupt GigsXp's systems;
• Use the Service in connection with training, fine-tuning, or benchmarking any machine learning model or system;
• Violate any IP, privacy, or publicity rights;
• Disable, block, or obscure advertising or other parts of the Service;
• Delete or alter information belonging to another user;
• Engage in unauthorized commercial activity (advertisements, sales, contests, or building a competing business using GigsXp's content/feature set);
• Advertise or promote a competing service through GigsXp;
• Attempt, facilitate, or encourage any of the above;
• Arrange payment for a Gig outside GigsXp's payment system once that Gig was sourced through GigsXp.

GigsXp may terminate or restrict your access for violating these Terms or engaging in illegal/fraudulent use, at our discretion.

11. Third Party Services

GigsXp may link to or integrate third-party websites, apps, payment processors, or services (“Third-Party Services”). GigsXp does not control, endorse, or take responsibility for their availability, accuracy, security, or policies. Your use of any Third-Party Service is solely between you and that third party, subject to their own terms and privacy policies. GigsXp is not liable for loss, damage, malware, data breach, or other consequences arising from your use of Third-Party Services, and may remove any link or integration without notice.

12. Disclaimer of Warranties

Services are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, GigsXp and its affiliates, officers, directors, employees, and agents disclaim all warranties — express, implied, statutory, or otherwise — including merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. GigsXp assumes no responsibility for errors or inaccuracies in content; personal injury or property damage from your use of the Services; unauthorized access to secure servers or stored data; interruptions in transmission; viruses or malicious code transmitted by third parties; or errors/omissions in user-generated content. GigsXp does not warrant uninterrupted, timely, secure, or error-free operation.

13. Limitation of Liability

To the maximum extent permitted by law, GigsXp entities are not liable for indirect, incidental, special, punitive, or consequential damages, or loss of profits, revenue, goodwill, data, or use, arising from the Services or these Terms, under any legal theory.

GigsXp is not liable for the content or conduct of any third party (including a User's or client's conduct during a Gig); that risk rests with you.

The Service is controlled and offered from India, for India. Users outside India access GigsXp at their own risk and are responsible for local law compliance.

14. Indemnity

You agree to defend, indemnify, and hold harmless GigsXp entities from claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from: your breach of these Terms; your violation of law or third-party rights (including IP, privacy, or publicity rights) while using the Services; misuse of the Services; or any activity on your Account that violates these Terms.

GigsXp may assume exclusive defense and control of any indemnified matter, with your reasonable cooperation. You may not settle a claim without GigsXp's prior written consent; GigsXp may settle a claim without your consent if it does not impose liability or monetary obligation on you.

15. Copyright Infringement, DMCA and Piracy

If you believe your copyright-protected work was posted on GigsXp without authorization, submit a notification to our Grievance Officer including: your contact details; a description of your work; the URL/location of the infringing material; a good-faith statement that the use is unauthorized; a statement under penalty of perjury that you are the rights holder or authorized to act for them; an undertaking to file an infringement suit within 21 days of notification and produce the court order to GigsXp; and your signature (typed full legal name is acceptable).

Submit to: contact@getstan.app or by mail to the address in Clause 16.

If GigsXp content is found copied to an external medium (piracy), we will, where practicable, pursue takedown through that platform's process and may pursue legal action against the infringing party or, where the external platform fails to act, against that platform.

16. Grievance Redressal

For service complaints, first check our help & support dashboard/FAQs, then use in-app live chat, or write to contact@getstan.app.

For data/privacy requests (deletion, rectification), write to contact@getstan.app — see the Privacy Policy for details.

For content-related issues, contact our Grievance Officer: Name: Stanverse Technologies Private Limited Email: contact@getstan.app Address: 3rd Floor, No. 822/55/11A, Dheeraj Vandana Classic, 24th Main Road, Sector-2, HSR Layout, Bengaluru, Karnataka – 560102

Process & timelines: Acknowledgement within 48 hours; a tracking reference number issued; resolution within 15 days of receipt, or sooner where required by law. We may request more information from you — delays in your response may delay resolution.

17. Governing Law

These Terms are governed by the laws of India. Courts at Bangalore, Karnataka have exclusive jurisdiction over disputes, subject to applicable law.

18. Assignment

You may not assign or transfer these Terms without GigsXp's prior written consent. GigsXp may assign these Terms (in whole or part), including in connection with a merger, acquisition, reorganization, or asset sale, with notice where required by law.

19. Miscellaneous

Entire Agreement: These Terms, the Privacy Policy, and the Grievance Redressal Mechanism, together with any policies incorporated by reference, form the entire agreement between you and GigsXp.

Severability: An invalid or unenforceable provision will be modified to the minimum extent necessary (or severed); the rest remains in force.

No Waiver: GigsXp's failure to enforce a provision is not a waiver of it.

Survival: Provisions that by nature should survive (disclaimers, liability limits, indemnity, governing law, assignment, payment obligations) survive termination.

Notifications: You consent to GigsXp sending notifications via SMS/RCS/messages/promotional or informational communications.

Change in Policy: GigsXp may update these Terms at any time, with periodic notice of material changes. Revised Terms are posted at https://gigsxp.com/terms-and-conditions and take effect on posting unless a later date is stated. Continued use after posting constitutes acceptance. No third-party rights or benefits are conferred by these Terms.